Cookie Policy

This Cookie Policy explains how Dragon Phoenix Casino uses cookies and similar technologies on our website (the “Site”). It covers what cookies are, why we use them, what types may be set, how third parties may use cookies, and how you can control your preferences.

By using the Site, you agree that we can place cookies as described in this policy, unless you disable them through your browser settings or our cookie choices tool (where available). Some cookies are essential, so the Site may not work properly without them.

What Cookies Are (and Why They Matter)

Cookies are small text files that a website stores on your device (like your computer or phone). They help the Site recognize your browser, remember preferences, keep your session secure, and understand how people use pages and features.

Cookies do not typically “identify you” by name. Instead, they help create a smoother, more consistent experience, like staying logged in, loading pages faster, and keeping the Site protected from suspicious activity.

How We Use Cookies for Functionality, Security, and Better Play

We use cookies to support a balanced experience that feels steady and reliable every time you visit. In practice, that can include:

• Making the Site run correctly and securely (for example, login and fraud protection)
• Remembering your settings and preferences (like language, display choices, or consent selections)
• Measuring Site performance (what loads quickly, what errors appear, what pages are most useful)
• Understanding usage patterns through analytics (so we can improve navigation, clarity, and features)
• Supporting marketing and promotions, where permitted (such as measuring campaign performance)

We do not use cookies to promise outcomes or influence your chances in any game. Cookies help the Site function; they do not change game fairness.

The Types of Cookies You May See on Our Site

Different cookies do different jobs. Here are the main categories you may encounter.

Essential Cookies - Required for the Site to Work

Essential cookies help you move around the Site and use key features. Without them, things like secure login, account access, page routing, and basic security protections may fail.

These cookies are usually set automatically because the Site cannot operate without them.

Functional Cookies - Your Preferences, Remembered

Functional cookies help the Site remember choices you make, so you don’t have to set them again each visit. For example, they may support:

• Remembering preferences you select
• Keeping the experience consistent across pages
• Supporting customer support features and in-site tools

If you disable these cookies, the Site may still work, but certain convenience features may not.

Performance and Analytics Cookies - Helping Us Improve

Performance cookies (including analytics cookies) help us understand how people use the Site, such as which pages are visited most often, how long pages take to load, and where users run into errors.

These cookies help us improve speed, stability, and overall usability. Data is usually aggregated or de-identified, meaning it’s used to improve the Site rather than to personally identify you.

Marketing Cookies - Measuring Promotions and Relevance

Marketing cookies may be used to:

• Measure the effectiveness of ads or promotions
• Limit how often you see the same promotion
• Personalize content based on general browsing behavior, where allowed

Depending on your settings and location, marketing cookies may require your consent. If you choose not to allow them, you may still see promotions, but they may be less relevant.

First-Party vs. Third-Party Cookies (Who Sets Them)

Cookies can be set by us (“first-party cookies”) or by service providers that help us run the Site (“third-party cookies”).

Third-party cookies may be placed when we use tools for analytics, security, fraud prevention, performance monitoring, payment processing support, customer support features, or marketing measurement. These providers may collect information like device type, browser type, approximate location (such as city or region), and interaction data (like clicks or page views).

Third parties have their own privacy and cookie practices, and their use of cookies is governed by their policies, not ours.

Similar Technologies We May Use

In addition to cookies, we may use similar technologies, such as:

• Web beacons or pixels (small elements that help measure page views or campaign performance)
• Local storage (a browser feature that can store preferences)
• SDKs in web or mobile experiences (tools that help with performance, security, or analytics)

For simplicity, this policy refers to these technologies as “cookies” when describing how they support the Site.

Your Cookie Choices - How to Manage, Disable, or Delete Cookies

You are in control. You can manage cookies in two main ways:

1. Cookie preference tools on the Site (when available) You may be able to accept, reject, or customize non-essential cookie categories. Essential cookies generally cannot be turned off because they’re required for core functions.
2. Your browser settings Most browsers let you block cookies, delete existing cookies, or set rules for specific websites. You can typically find these options in your browser’s “Settings,” “Privacy,” or “Security” menus.

If you delete or block cookies, some parts of the Site may not work as intended. For example, you might need to re-enter preferences, sign in again, or you may see reduced performance or missing features.

What Happens If You Reject Cookies

Rejecting non-essential cookies can reduce tracking and personalization, but it can also limit certain helpful functions. You may notice:

• Less tailored content or promotions
• Slower troubleshooting when errors occur (because analytics signals are reduced)
• Some features not remembering your preferences

Essential cookies will still be used where required to keep the Site stable and secure.

Consent and Legal Bases for Cookie Use

Where laws require it, we ask for your consent before placing non-essential cookies (like analytics or marketing cookies). You can change or withdraw consent at any time using cookie settings (where available) or by adjusting browser controls.

Essential cookies are generally used based on our legitimate need to deliver the service you request, such as maintaining a secure session and protecting accounts.

Policy Updates - Staying Current and Transparent

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the policy text on this page.

If changes are significant, we may provide additional notice on the Site. Continued use of the Site after an update means you accept the revised policy, to the extent permitted by law.

Questions, Requests, or Privacy Help

If you have questions about this Cookie Policy or how your information is handled, contact our support team at “support@dragonphoenix.com”.

For more information about how we handle personal information more broadly, you can also review our internal page at Privacy Policy.

We encourage you to review your cookie settings periodically and play responsibly, using tools and limits that help you stay in control.